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60 NIGHT TRIAL

 

                                                                                 

 When purchasing one of our Memory Foam Mattresses it is important that you make the correct choice. Summittoppers is offering the chance for you to try a Memory Foam Mattress for a 60 night trial period with a money back guarantee if you are not completely satisfied.

 

It is recommended that the Memory Foam Mattress is tried for the full length of the 60 night trial period to allow you to make a true evaluation of the durability and quality of the Memory Foam Mattresses we supply. This will also help your body to adjust to what we believe is a luxurious night’s sleep. To extend the life of your mattress, we would recommend you rotate the mattress (from head to toe) on a regualr basis to give even wear across the face of the mattress. Do not flip the mattress over as you will lose the memory foam support layer.


If for any reason our Memory Foam Mattress is not to your personal liking then we will arrange a refund or for you to choose another product from our wide range. We charge a £50.00 return/exchange fee which will be deducted from the refund or price difference of an alternative product.

 

This trial period only applies to the Memory Foam Mattress and not any free pillows which may have come with the mattress. The trial period is not valid for Topper purchases or any other products we sell.

 

With all of our Mattresses, we send Free Memory Foam Pillows which are not part of the 60 night trial period. Therefore we recommend that they are not opened until you are satisfied with the mattress as they will need to be returned in the original packaging. If you do use the pillows and decide to keep them then they will have to be purchased at the price we have on the website which will be deducted from any refund. On occasions we may offer the pillows at a discounted price so please contact us info@summittoppers.co.uk for further details.

 

All our Memory Foam Mattresses will be delivered vacuum packed. Due to the bulky nature of the Memory Foam Mattress once opened, the collection driver will require assistance to carry it. If someone is not able to assist the driver then an additional fee of £20 may have to be added to the £50 charge to upgrade the collection to a 2 person crew.

 

If you decide to return the Memory Foam Mattress please contact us on info@summittoppers.co.uk and we will send out packaging material for a safe return of the mattress. Once you have received the packaging material from us please get in touch again and we can arrange a mutually convenient time for the collection. Once we have the mattress back at our warehouse we will inspect the mattress and issue a full refund (minus the £50 admin/collection/disposal costs) within 7 days. The refund will only be issued back to the original source of funds used to purchase the item.

ANY MATTRESSES RETURNED ARE DISPOSED OF SAFELY AND ARE NEVER RESOLD.

 Please view our range of Memory Foam Mattresses

 

 

TERMS AND CONDITIONS:

 

1. Only one mattress trial per household.

2. Once a mutually agreed date is agreed for the collection we ask you to be present for the collection. If no one is availble at the collection address on the day of collection, you will be charged again to re arrange another suitable day.

3. The cost of returning and disposing of the Memory foam Mattress will be deducted from the refund amount due.

4. For health and Hygiene reasons, items cannot be returned if a product is found to be soiled, stained or unsanitary. When the products are unpacked at our factory, should they be found to be soiled, the products will be returned to you and you will be charged the return delivery cost.

5. We will not accept unpacked/unsealed or soiled goods.

6. All returned packages must be individually and clearly marked with your Name, Postcode and Transaction number.

7. When a refund is due, you will be refunded less collection/disposal costs and costs for the pillows, if used.

8. Refunds will be issued back to the original payment method used and will be made within 7 days of the product reaching us. If you paid by cheque then it may take longer than 7 days for you to have cleared funds.

9. During seasonal periods such as Christmas it may also take longer to process the refund but every effort will be made to keep the delay to a minimum.

10. The 60 night trial is available to all mattresses purchased within mainland UK. If outside of mainland UK or abroad then additional charges for collection will be applied which you will be notified of if you decide to return.

By requesting the trial period and then accepting the delivery you are agreeing to these terms and conditions.

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